Mobile Phone Insurance Ecosystem Market Forecast 2023 - 2030

Report ID : CBI_1079 |  Category : IT And Telecommunications   | Published Date:     |  Format :   ms word  ms Excel  PDF

Segments Covered :
By Insurance Type Physical Damage, Theft & Loss, and Others
By Sales Channel Mobile Operators, Insurance Companies, Device OEMs, Retailers, and Others
By Phone Type Budget Phones, Mid & High-end Phones, and Premium Smartphones
By Region Asia-Pacific, Europe, North America, Latin America, Middle East & Africa
Report Snapshots :
Base Year: 2022
CAGR: 10.5%
Forecast Year: 2023 - 2030
Revenue 2022: $26,321.63 Mn
Revenue 2030: $58,247.12 Mn

Mobile Phone Insurance Ecosystem Market Forecast 2023 - 2030

Market Overview :

Mobile Phone Insurance Ecosystem Market is estimated to reach over USD 58,247.12 Million by 2030 from a value of USD 26,321.63 Million in 2022, growing at a CAGR of 10.5% from 2023 to 2030.

Market Definition :

The mobile phone insurance ecosystem involves comprehensive services provided by the mobile operators, insurance companies, and device OEMs for safeguarding smartphones. A mobile insurance offers coverage for various kinds of damage to the mobile such as physical damage, theft & loss, and others. Mobile phone insurance covers the cost of replacing or repairing mobile phones according to the terms & conditions of the policy provided by the insurer. Thus, insurance for mobile phones helps individuals to avoid financial loss in case of damage or theft of the mobile phones.

Mobile Phone Insurance Ecosystem Market :

Mobile Phone Insurance Ecosystem Market

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Market Dynamics :

Mobile Phone Insurance Ecosystem Market Dynamics

Drivers :

  • Growing value of smartphone devices is driving the market growth

    The growing value of consumer electronics devices such as smartphones, laptops, and tablets are driving the demand for insurance services for high-priced devices. Smartphones are equipped with advanced functionalities such as high-quality cameras, wireless connectivity, and high speed and storage capacity. As a result, the technical development in smartphones with the aforementioned features is driving the growth of the market. The increasing value and complexity of devices allows individuals to opt for mobile phone insurance services to protect and safeguard their devices. For instance, in January 2021, Chubb collaborated with Selular Shop in Indonesia to offer gadget insurance coverage for new mobile phones against the risk of accidental damage. Thus, growing adoption of premium smartphones is accelerating the growth of mobile phone insurance ecosystem market.

  • Increasing awareness of security risks associated with smartphones is propelling the market growth

    The growing awareness among consumers about the security risks associated with smartphones such as accidental damage, theft, or loss is driving the growth of the market. The rising cases of smartphone theft in countries such as India is driving the demand for mobile phone insurance plans to avoid any financial losses. Moreover, mobile phone insurance services provide protection against physical damage to the smartphones such as screen damage, poor display, or battery issues. For instance, in July 2022, FingerMotion, Inc. launched mobile device protection product providing services such as broken screen protection by accidental damage or mechanical breakdown. Therefore, the growing awareness among consumers to safeguard their consumer electronics devices is proliferating the growth of the market.

Restraint :

  • Complex claim processes of mobile phones insurance plans is hindering the market growth

    The complex claim processes of mobile phone insurance policies are restraining the growth of the market. The customer needs to submit the required documents to the insurance company for initiating the claim process for the insured mobile phone. Moreover, customers need to undergo verification processes and wait for longer durations to claim approval, resulting in customer dissatisfaction. Therefore, the lengthy and cumbersome claim procedures are restraining the growth of the market.

  • Complexities associated with terms & conditions in mobile phones insurance plans

    Mobile phone insurance policies have various limitations and exclusions that restrict customers from claiming smartphone insurance facilities. Moreover, customer dissatisfaction rises due to unfulfillment of customer expectation associated with insurance of their personal devices. For instance, any deliberate attempt to damage the smartphone is not considered under the smartphone insurance policies. Consequently, coverage limitations and exclusions in mobile phones insurance plans limit the adoption of mobile phones insurance plans by the customers. Thus, the complexities associated with terms & conditions in mobile phones insurance plans are hindering the growth of the market.

Opportunities :

  • Incorporation of value-added services in mobile phone insurance plans

    The incorporation of value-added services in mobile phone insurance plans is expected to present potential opportunities for the growth of mobile phone insurance ecosystem market. Insurance companies differentiate themselves by offering value-added services alongside insurance coverage. These services include device diagnostics, data backup solutions, malware protection, identity theft monitoring, and technical support. For instance, in March 2023, Avast Software S.R.O launched Avast One Platinum providing services such as identity monitoring and protection, identity theft resolution and reimbursement. Therefore, the incorporation of value-added services in mobile insurance plans to enhance customer loyalty and satisfaction is expected to drive the market growth during the forecast period.

 

Mobile Phone Insurance Ecosystem Report Coverage :

Report Attributes Report Details
Study Timeline 2017-2030
Market Size in 2030 USD 58,247.12 Million
CAGR (2023-2030) 10.5%
By Insurance Type Physical Damage, Theft & Loss, and Others
By Sales Channel Mobile Operators, Insurance Companies, Device OEMs, Retailers, and Others
By Phone Type Budget Phones, Mid & High-end Phones, and Premium Smartphones
By Region North America, Europe, Asia-Pacific, Latin America, and Middle East & Africa
Key Players Allstate Corporation, Apple, Asurion, ASUS, AT&T, Avast Software, Samsung Electronics, Vodafone Group, Worth Avenue Group, Xiaomi, Zimperium

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Market Segmentation :

By Insurance Type :

Based on the insurance type, the market is trifurcated into physical damage, theft & loss, and others. The physical damage segment accounted for the largest revenue share of 41.35% in the year 2022. Moreover, the segment provides services such as protection against accidental damage to mobile phones. Insurance policies typically cover the cost of repairs or replacement of the damaged components, depending on the terms and conditions of the policy. Therefore, mobile phone insurance providers offer services in scenarios such as cracked screens, liquid damage, power surges, and hardware malfunctions, resulting in market growth.

The theft & loss segment is expected to witness the fastest CAGR growth during the forecast period. Insurance plans under this segment provide coverage against theft and loss of mobile phones. Customers file a claim to receive compensation or a replacement device if a device is stolen or lost. As a result, insurance companies provide services to the customers according to the terms and conditions of the policy, resulting in market growth.

Global Mobile Phone Insurance Ecosystem Market, By Insurance Type, 2022

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By Sales Channel :

Based on the sales channel, the market is segregated into mobile operators, insurance companies, device OEMs, retailers, and others. The insurance companies segment accounted for the largest revenue share in the year 2022. Insurance companies offer smartphone insurance services to the customers for various conditions such as accidental damage, theft or loss. Thus, insurance companies assess risks, determine premiums, and manage claims and payouts. Moreover, insurance companies maintain customer records, manage coverage details, and handle policy-related queries and changes. Thus, insurance companies are providing efficient customer support services leading to customer satisfaction that contributes to the growth of the market.

Device OEM segment is anticipated to register fastest CAGR growth during the forecast period. Device OEMs collaborate with insurance companies to offer insurance plans specifically designed for their devices. As a result, device OEMs provide extended services such as warranty coverage, device protection, or other insurance options bundled with the purchase of their devices. Therefore, the device OEMs ensure that customers receive adequate protection for their specific device models, resulting in market growth.

By Phone Type :

Based on the phone type, the market is segregated into budget phones, mid & high-end phones, and premium smartphones. The premium smartphones segment accounted for the largest revenue share in the year 2022. The increasing production of smartphones with advanced functionalities and features is driving the growth of mobile phone insurance ecosystem market. The growing value of consumer electronics devices drives the demand for insurance services to safeguard and protect smartphones from physical damage, theft, and loss. As a result, insurance services offer extended services for premium devices such as water damage, screen cracks, and repairing of face recognition or fingerprint sensors.

Moreover, the premium smartphones segment is anticipated to register fastest CAGR growth during the forecast period. The technological advancements in smartphones such as wireless connectivity are further facilitating insurance companies to provide cyber-security services such as identity monitoring and protection. For instance, in January 2021, Zimperium launched a critical zero-touch remote-code execution vulnerability called WifiDemon to protect iOS devices from network crash bugs or cyber security risks. Thus, the ability of insurance companies to provide cyber protection is further contributing to the growth of the market.

By Region :

The regional segment includes North America, Europe, Asia Pacific, Middle East and Africa, and Latin America.

 
Europe Mobile Phone Insurance Ecosystem Market, 2022 (USD Million)

Regional Growth Insights

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North America accounted for the largest revenue share in the year 2022. The increasing adoption of consumer electronics devices such as smartphones, laptops, and tablets in the region is driving the growth of mobile phone insurance ecosystem market. For instance, according to Statistics Canada, 84% of Canadians relied on a smartphone for personal use to communicate, research, or for entertainment in 2020. Thus, the development of smartphone devices with gradual incorporation of advanced features for safeguarding premium smartphones is fuelling the mobile phone insurance ecosystem market growth.

Europe accounted for a revenue share of USD 7,804.36 million in 2022 and is expected to reach USD 17,707.12 million in 2030, registering a CAGR of 10.9% during the forecast period. Additionally, in the region, Germany accounted for the largest revenue share of 18.5% in the year 2022. The rising cases of cyber security threats such as identity theft, financial loss, and others in the region is driving the growth of mobile phone insurance ecosystem market. A large section of the population in Europe are dependent on smartphone and internet services. For instance, according to Cybercrew UK, 92% of UK population own a smartphone as of March 2021. Furthermore, the growing risks of cybersecurity threats such as ransomware, malware, and advanced persistent threats (APTs) is increasing the demand for mobile phone insurance services, resulting in the market growth.

Europe Mobile Phone Insurance Ecosystem Market, By Countries (2022)

Details Countries Growth Insights

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Mobile Phone Insurance Ecosystem Market Competitive Landscape:

The mobile phone insurance ecosystem market is characterized by the presence of major players providing insurance services for smartphones to the national and international markets. Key players are adopting several strategies in product innovation, research and development (R&D), and application launches have accelerated the growth of the mobile phone insurance ecosystem market. Key players in the market include-

Recent Developments :

  • In December 2021, Asurion opened new electronics repair shop called Asurion Tech Repair & Solutions providing professional fixes for consumer electronics devices such as smartphones, tablets, and computers.
  • In April 2021, V-Key Inc. launched Digital Trust Platform to deliver a range of services such as IoT tracking, energy monitoring, cyber-physical security, and telecommunications.
 

Frequently Asked Question

What is Mobile Phone Insurance Ecosystem?+

Mobile Phone Insurance Ecosystems involves the mobile services that are provided to the customers due to accidental damage, theft or loss of smartphones.

What specific segmentation details are covered in the mobile phone insurance ecosystem report, and how is the dominating segment impacting the market growth?+

The report consists of segments including product type, category and application. Each segment has key dominating sub-segment being driven by the industry trends and market dynamics. For instance, by phone type has witnessed premium smartphones as the dominating segment in the year 2022, due to the advanced functionalities and features equipped in smartphones devices.

What specific segmentation details are covered in the mobile phone insurance ecosystem market report, and how is the fastest segment anticipated to impact the market growth?+

By sales segment has witnessed device OEMs as the fastest-growing segment during the forecast period as they collaborate with the service providers to provide repair and replacement services to the customers.

Which region/country is anticipated to witness the highest CAGR during the forecast period, 2023-2030? +

Europe is expected to register fastest CAGR growth during the forecast period due to the increasing adoption of consumer electronics devices such as smartphones, laptops, and smart wearables.