Managed Print Services (MPS) Market - Size, Share, Industry Trends, and Forecasts (2025-2032)

By Channel Type:

Based on channel type, the managed print services (MPS) market is segmented into printer/copier manufacturers, system integrators/resellers, and independent software vendors (ISVs).

The market involves printer/copier manufacturers including HP and Canon, system integrators/resellers including Print Solution, and independent software vendors (ISVs). Printer/copier manufacturers provide hardware and offer comprehensive MPS solutions that integrate digital services and software. System integrators and resellers, like Print Solution, work with various brands and offer solutions tailored to specific needs, often providing hardware, software, and services. ISVs, like those in the Print Solution ecosystem, develop software and applications that enhance printer functionality and manage print fleets.

Trends in the channel type:

• System integrators are increasingly targeting smaller and mid-sized businesses by developing budget-friendly and adaptable managed print services (MPS) packages.
• System integrators are also prioritizing seamless integration of these MPS solutions with the client's existing IT systems.

The printer/copier manufacturers segment accounted for the largest revenue in the year 2024.

As data breaches and cyberattacks are a growing concern, there is a high demand for secure printing solutions. To meet this need, manufacturers are building advanced security into their devices, like secure print release, user verification, encryption, and secure boot. These features help safeguard confidential data, ensure adherence to data protection laws, and reduce the risk of unauthorized access.

• For instance, HCL Technologies offers managed print service, which helps organizations to implement cloud-based print infrastructure services to accelerate their digital transformation journey. This helps organizations work closely together and allow them to more effectively address clients' requirements.

Thus, based on the managed print services (MPS) market analysis, the above factors are further driving the managed print services (MPS) market growth.

The independent software vendors (ISVs) segment is anticipated to register the fastest CAGR during the forecast period.

The complexity of managing various processes and workflows intensifies when businesses undergo expansion and evolution. Efficient business process management is crucial to ensure smooth operations, reduce redundancies, and enhance productivity. ISVs provide specialized software solutions that help businesses streamline their processes, automate repetitive tasks, and manage workflows effectively. These solutions offer valuable insights into business operations, enabling decision-makers to identify bottlenecks and implement necessary improvements. Furthermore, they facilitate better resource allocation, improved communication, and increased transparency across the organization.

• For instance, Zebra's PartnerConnect program has an ISV track for companies creating apps that work with Zebra printers. This track simplifies app development, makes it faster, and improves how well the apps perform.

Thus, based on the above analysis, these factors are expected to drive the managed print services (MPS) market share and growth during the forecast period.

By Enterprise Size:

Based on enterprise size, the market is segmented into small and medium enterprise and large enterprise.

Managed Print Services offer benefits to both small/medium enterprises (SMEs) and large enterprises by streamlining print operations, reducing costs, and improving efficiency. While the specific needs and challenges vary, the core benefits of MPS, such as cost reduction, improved efficiency, and enhanced security, apply across the board. Large enterprises can significantly reduce their printing costs by consolidating print fleets, negotiating volume discounts, and optimizing print processes. Meanwhile, MPS help SMEs reduce printing costs by optimizing their print fleet, negotiating better pricing with vendors, and reducing waste through centralized monitoring and control.

Trends in the enterprise size:

• Enterprises are increasingly trying to reduce unnecessary printing and use less paper, which is driving the market.
• The inclination toward better printing efficiency and security is driving the adoption of managed print services across several enterprises.

The large enterprise segment accounted for the largest revenue in the year 2024.

Large enterprises often require extensive and complex printing solution, high-cost efficiencies, streamlined operations, and security enhancements, which are further driving the need for managed printing services in large enterprises. These organizations usually have the financial and IT resources to implement comprehensive printing services and solutions, while integrating them with their existing systems to maximize operational efficiency and data security. Further, these services provide a central point of control, enabling large organizations to set standard printing rules, track usage, and ensure everyone follows them, regardless of location. This central management leads to better oversight, more efficient use of resources, and consistent printing procedures. Thus, based on the above analysis, these factors would further supplement the global market share and growth.

The small and medium enterprise (SME) segment is anticipated to register the fastest CAGR during the forecast period.

Small and medium enterprises find print services appealing due to its ability to reduce operational costs and improve productivity without requiring significant upfront investment. SMEs often lack the dedicated IT personnel and resources to manage print infrastructure effectively. By outsourcing these functions to MPS providers, they can leverage advanced printing technologies and services that would otherwise be beyond their reach. Cloud-based MPS solutions are particularly beneficial for SMEs, providing them with scalable and flexible printing services that can grow with their business needs.

• For instance, in April 2024, ECI Software Solutions announced an advancement in e-automate and Printanista designed to empower small- and medium-sized office equipment dealers for remote monitoring of printer fleets.

The above developments are anticipated to further drive the managed print services (MPS) market trends during the forecast period.

By Deployment:

Based on deployment, the market is segmented into cloud, on-premise, and hybrid.

Managed Print Services (MPS) can be deployed in cloud, on-premise, or hybrid models, each offering distinct benefits and challenges. Cloud-based MPS leverage remote servers for print management, while on-premise solutions host all print-related infrastructure on-site. Hybrid models combine elements of both, allowing for flexibility in managing print environments.

Trends in the deployment:

• The trend towards adoption of AI (artificial intelligence) into on-premise deployment is driving the market progress.
• The inclination towards integrating multi-cloud strategies into printing services is propelling the progress of cloud deployment. Thus, based on the above analysis, these factors are anticipated to further drive the managed print services (MPS) market trends during the forecast period.

The on-premise segment accounted for the largest revenue of 53.29% in the year 2024.

On-premises deployment involves the installation of print services software and infrastructure within the organization’s premises, offering greater control and customization. This mode is preferred by large enterprises and sectors with stringent data security requirements, such as BFSI and government among others. Moreover, on-premise solutions provide robust security features and allow organizations to integrate the MPS with their existing IT infrastructure seamlessly. Therefore, based on the above analysis, the aforementioned factors would further supplement the global market share.

The cloud segment is anticipated to register the fastest CAGR during the forecast period.

Cloud-based deployment is gaining significant traction due to its flexibility, scalability, and cost-effectiveness. With cloud-based printing services, businesses can access print services from any location, making it an ideal solution for the modern, distributed workforce. The cloud model reduces the need for upfront capital investment and allows businesses to pay for services based on usage, making it an appealing option for small and medium enterprises. Additionally, cloud-based solutions offer advanced features such as remote monitoring, automated updates, and enhanced collaboration capabilities. Moreover, cloud-based printing lets employees print from anywhere using their laptops, tablets, or phones. This ability to print remotely is crucial for companies that have employees working in different places or have several office buildings.

• For instance, in February 2023, Konica Minolta Business Solutions Inc. launched Dispatcher Paragon Cloud V2.0, which is a new version of their cloud-based software for MFPs (machines that can print, copy, and scan). The software allows users to handle, scan, and send documents directly to well-known cloud services such as Dropbox, Microsoft OneDrive, and SharePoint Online.

Therefore, based on the above analysis, these factors are driving the managed print services (MPS) market growth.

By End-User:

Based on end user, the managed print services (MPS) market is segmented into BFSI, education, government, healthcare, IT & telecom, manufacturing, retail, and others.

MPS are gaining popularity across various industries, including BFSI, healthcare, education, government, manufacturing, IT & telecom, and retail, due to their ability to optimize printing workflows, reduce costs, and enhance security. The BFSI sector, for instance, benefits significantly from MPS due to its high volume of print activity and regulatory requirements, while other industries find MPS helpful in managing print equipment, reducing paper waste, and improving overall efficiency.

Trends in the end user:

• The growing e-commerce business is driving the adoption of services in the retail sector, which in turn is propelling the global market.
• The increasing focus on paperless documentation initiatives in BFSI and IT & telecom sectors is fueling the market growth.
• Therefore, the aforementioned factors are driving the managed print services (MPS) market demand.

The BFSI segment accounted for the largest revenue share in the year 2024.

The BFSI sector is significant adopter of managed printing services due to its high volume of sensitive and confidential documents requiring secure and efficient printing solutions. The print services providers offer robust security features, such as secure print release and user authentication, which are critical for maintaining compliance with stringent regulatory standards in the BFSI sector. Further, by turning paper documents into digital files and organizing them, MPS helps these organizations work more efficiently, require less physical storage space, and find important information more easily.

• For instance, Wepsol’s managed print services are designed to help banks, financial institutions, and insurance companies get a better handle on their printing. This can lead to cost savings, increased efficiency, and more secure management of sensitive information.

Hence, the above factors are further driving the global market trends and growth.

The healthcare segment is anticipated to register the fastest CAGR during the forecast period.

The healthcare sector represents a substantial market for printing services, driven by the need to handle vast amounts of patient records and medical documents securely. These services help healthcare organizations streamline their document workflows, reduce printing costs, and enhance data security, which are fundamental in complying with healthcare regulations.

• For instance, Connected Office Technologies’ provide managed printing services to healthcare sector by ensuring regulatory compliance, reducing costs, enhancing security features, and supporting eco-friendly operations. The company’s services help automate workflows, which leads to fewer mistakes, increased productivity, and a better experience for individuals using the printing services in the healthcare sector.

The above factors and trends are anticipated to further drive the managed print services (MPS) market expansion during the forecast period.